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Accessibility Statement

Last Updated: July 1, 2026

1. Our Commitment

RefundEmbassy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to ensure we provide equal access to all users.

2. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. We are actively working toward achieving and maintaining conformance with these standards.

3. Measures Taken

RefundEmbassy takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement and internal policies.
  • Provide continual accessibility training for our staff.
  • Employ formal accessibility quality assurance methods during development.
  • Use semantic HTML and ARIA attributes throughout the site.
  • Ensure sufficient color contrast ratios for all text and interactive elements.
  • Provide text alternatives for non-text content.
  • Ensure all functionality is available from a keyboard.
  • Maintain a clear and logical heading structure on every page.

4. Compatibility

Our website is designed to be compatible with the following assistive technologies: screen readers (including JAWS, NVDA, and VoiceOver), screen magnification software, and speech recognition software. The site is best viewed in up-to-date versions of Chrome, Firefox, Safari, and Edge.

5. Known Limitations

Despite our best efforts to ensure accessibility of RefundEmbassy, there may be some limitations. We are continually seeking solutions to bring all areas of the site up to the same level of overall web accessibility. If you encounter any accessibility barriers, please do not hesitate to contact us so we can address the issue.

6. Feedback

We welcome your feedback on the accessibility of RefundEmbassy. Please let us know if you encounter accessibility barriers on our website. We try to respond to accessibility feedback within 2 business days.

7. Contact Us

If you experience any difficulty in accessing any part of this website, please contact us at:

RefundEmbassy LLC
100 Wall Street, Suite 2500
New York, NY 10005
Email: accessibility@refundembassy.com
Phone: Available on our Contact page